AskGamblers Casino Complaint Service team helped almost 2,000 players recover more than $8,79 million in unpaid, delayed or unfairly conﬁscated money in 2019.
The ofﬁcial AskGamblers Casino Complaint Service annual report for 2019 is out and showing impressive results! AGCCS broke their own record by recovering the staggering $8,795,250.89 of unpaid, delayed or unfairly conﬁscated money, which amounts to a 30% increase in comparison to the 2018 results.
According to the AGCCS Annual Report 2019, the customer support team received and reviewed 9,809 new complaints last year which were
submitted by 6,804 players against 725 different online casino brands. What’s more, the customer support team accepted 2,650 cases. In total, the support team resolved 2,257 of accepted cases, which amounts to 84% of the total accepted cases.
The AskGamblers customer support team stated: “We are very pleased to announce that we broke previous year’s records. We want to take this opportunity to thank players for using AskGamblers Casino Complaint Service and to invite even more gambling enthusiasts to turn to us whenever they have a complaint.”